Privacy Policy

Last Updated: August 2026

Rae Floral Co. respects your privacy and is committed to handling the personal information you share with us responsibly.

Information We Collect

We may collect personal information when you submit an inquiry, contact us, book floral services, or otherwise interact with our website. This may include your:

  • Name

  • Email address

  • Phone number

  • Wedding or event date

  • Venue or event location

  • Information about your wedding or event

  • Floral preferences, budget, and other details you choose to provide

If you become a client, we may also collect information necessary to prepare proposals, agreements, invoices, and other materials related to your floral services.

How We Use Your Information

We may use the information you provide to:

  • Respond to inquiries and communicate with you

  • Determine availability for your wedding or event

  • Prepare consultations, floral proposals, and agreements

  • Provide and coordinate floral services

  • Process payments and maintain business records

  • Improve our website, services, and client experience

  • Comply with legal, tax, or business obligations

We do not sell your personal information.

Payments

Payments may be processed through third-party payment providers. Rae Floral Co. does not directly store complete credit card or payment account information submitted through those providers. Your use of a third-party payment service may also be subject to that provider's privacy policy and terms.

Website Analytics and Cookies

Our website may use cookies or similar technologies to understand how visitors interact with the site, maintain website functionality, and improve the user experience.

Because our website is hosted through Squarespace, certain information may also be collected and processed by Squarespace in connection with hosting, analytics, security, and website functionality.

You may be able to control certain cookies through your browser settings.

Third-Party Services

We may use trusted third-party services to operate our business, including website hosting, forms, scheduling, invoicing, payment processing, email, or other administrative services.

These providers may receive information only as necessary to perform services on our behalf and handle that information according to their own privacy practices.

Photographs and Event Images

Images from weddings and events may be displayed on our website, portfolio, social media, or other marketing materials when permitted by our client agreement or otherwise authorized.

Information Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide contracted services, maintain business and tax records, resolve disputes, and comply with applicable legal obligations.

Your Choices

You may contact us if you would like to request that we update or correct personal information you have provided to us.

Certain information may need to be retained when required for legitimate business, contractual, tax, or legal purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


You can reach us anytime via our contact page or email. We aim to respond quickly—usually within 2-3 business days.